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Refunds and Returns Procedures

We trust you will be completely happy with your purchase, however, if you find within 5 days of receipt of your product that you do not wish to keep it, you may return it unused by following our return procedure.

All returns must be authorized. Please contact Backyard Greenhouses 1-800-665-2124 for return authorization.

Return Shipping charges are at your expense.

A 30% restocking fee will be assessed on all returned merchandise to compensate for repackaging, warehousing and administrative costs.


Defective product will be replaced free of charge or at the customer's option a full refund will be issued upon return of the defective item.

Products that have been used may not be returned.

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